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5 May 2015

Full-Time Community Manager

GDH Workforce Pvt Ltd – Posted by Jyothi New Delhi, Delhi, India

Job Description

YOU ARE…
• A utility player. You’re willing to find resolutions to customer issues early, late and often.
• Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You don’t get overwhelmed easily… thousands of GDH user emails each month? No probe!
• Naturally curious. You’re innovative, extremely creative and constantly looking for ways to improve upon things.
• Word savvy. You have exceptional writing skills and can craft everything from emails and blog posts to policies and summaries, easily adjusting your tone/voice accordingly.
• Graceful. You are self-aware, well-spoken on the phone and eloquent in emails. You’ll humbly be the voice of GDH.
• Fun. You’re a charismatic people person who can talk to anyone; you’re flexible, fearless, and excited to help build something awesome and share it with the world.
• Motivated. You understand the impact of a highly-satisfied, excited crew of users; you are slightly obsessive-compulsive about grinding away at issues.

RESPONSIBILITIES
You’ll have great opportunities to develop & foster various skill sets:
• Transform the Domestic help sector into a skilled work force through training and up-skilling programmes
• Identify and engage community advocates who are equally passionate about exploring your city and develop skilling/up-skilling programs
• Develop partnerships for skilling/up-skilling services
• Set standards and processes for training and up-skilling services
• Develop a cadre of trainers for scaling the programs in the region
• Tame upset customers and turn them into passionate evangelists. Respond to emails & support issues promptly.
• Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.
• Find the household care pulse of the city and identify new ways to get the GDH experience in front of new users.
• Work closely with our engineering & operations teams to streamline process and assist in intelligently scaling a vibrant business.

EDUCATION and Experience
• College degree in Marketing, education, Public Relations or similar degree is a plus, not required.
• Experience in training and education sector
• Influencer amongst your friends and community.

PERKS
• Ground floor opportunity with the team; shape the strategic direction of the company.
• The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re providing real people, providing career growths and assets and reinventing household care industry nationally.
• Sharp, motivated co-workers in a fun office environment.

BOTTOM LINE
You have to be ready to hustle! You must be ready and excited to get your hands dirty and help build a growing business. You’re the household care advocate and need to bring the voice of GDH to the masses…you ready?

How to Apply

Interested candidates please send the resume to [email protected]

Job Categories: Social Entrepreneurship. Job Types: Full-Time.

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