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10 Mar 2015

Internship Community + Operations Apprentice

Yellow Leaf Hammocks – Posted by beccayellowleaf San Francisco, California, United States

Job Description

Yellow Leaf Hammocks is a bootstrapped young social enterprise dedicated to creating artisan jobs + ending poverty through the sale of “insanely comfy” hammocks. We are seeking rockstars, samurais + trailblazers to join our team for Spring / Summer 2015! Apprentices will have the opportunity to work closely with the leaders of a “Best for the World” B Corp and have a deep + lasting impact on our mission + growth.

Here’s an overview of the Community + Operations Apprentice role:

Opportunities:
• Engaging + highlighting fans on social media
• Managing Customer Questions + Support Needs (through Livechat + Social)
• Building Internal Community (“Customer of the Week” etc.)
• Help “Custom Hammock” customers through the design + production process
• Surprise + Delight for our fans + friends – transforming customers into evangelists!
• Managing the flow of any “outlier” order processes (back-orders, returns, etc)
• Owning the Rewards Program for Referrals + Frequent Customers

Key Abilities:
• MUST LOVE HAMMOCKS (OBVIOUSLY)
• Self-Direction + Ability to Prioritize
• Friendliness + Charm
• Creative/Social Writing
• Extreme Organization and a Knack for Creating Order + Systems
• Ability to cheerfully deal with the occasional grump by phone, e-mail or social media

Proficiencies Preferred:
Familiarity with Mainstream Social Media Tools, MS Office Suite (Especially Excel), Google Drive, Typing Speed >40 WPM, Excellent Inbox Management, Graphic Design (Adobe Creative) is a bonus!

For more information + to apply, visit http://hammock-apprentice.strikingly.com/

How to Apply

Visit: http://hammock-apprentice.strikingly.com/

Job Categories: Social Entrepreneurship. Job Types: Internship.

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