Job Description

ABOUT HUMANITY UNITED:

Humanity United is a foundation committed to building peace and advancing human freedom. We lead, support, and collaborate with a broad network of efforts, ideas, and organizations that share our vision of a world free of conflict and injustice.

POSITION SUMMARY:

Humanity United is seeking a dynamic, dedicated, highly customer service oriented, unflappable and personable Receptionist to support the organization’s staff and guests. Primary duties: Answer and direct incoming calls; Greet visitors and direct them to appropriate Humanity United employee(s); Perform general office/administrative duties in support of staff. You will represent Humanity United as the face of the organization.

RECEPTION FUNCTIONS:

•Take primary responsibility for receiving and screening visitors and incoming calls, coordinating front desk coverage with other team members, ensuring orderliness and cleanliness of the office and coordinating activities with property management staff
•Project HU’s values in all interactions both internally and externally
•Assist other administrative staff, as needed, with expense reports, visas and travel requests
•Welcome visitors and direct appropriately
•Handle all calls and visitors in-line, adhering to security procedures
•Receive incoming mail and provide outbound mail services
•Proactively monitor, order, and stock office supply areas
•Keep kitchen stocked at all times, maintaining inventory and cleanliness for staff and guests
•Collaborate with HU’s outside vendors when necessary
•Create, maintain and publish staff directory on a regular basis
•Order business cards for new and existing staff as requested by HR
•Maintain the Receptionist Manual and the Emergency Action Plan, keeping them up to date at all times
•Assist the Associate Director of IT with facilities needs and projects
•Manage ten conference room spaces through proactive and efficient calendaring
•Plan all staff events and parties each month while maintaining monthly events budget
•When necessary, assist with events that take place after normal business hours

EDUCATION and EXPERIENCE:

•H.S. degree required, Bachelors Degree preferred
•Experience working in a high-energy, professional environment

SKILLS and ABILITIES:

•Must be reliable and have good attendance
•Must be able to demonstrate sound independent judgment
•Must have excellent written and verbal communication skills
•Must possess excellent interpersonal skills and telephone etiquette
•Must be friendly and have good people skills
•Must be independently motivated and proactive
•Must be able to multi-task and prioritize workflow and adjust projects accordingly
•Must be flexible and adaptable commensurate with working in a start-up environment
•Must have a working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint and/or database management)
•Should be familiar with Apple-based software products and Outlook
•Ability to learn other open-source or proprietary software, as needed
•Must be able to sit (normal seated position) for the entire work day
•Ability to lift and mobilize medium to large items, weighing up to 50 lb, while utilizing appropriate equipment and safety techniques
•Demonstrated high level of customer service proactivity and support
•Must have the ability to work full-time and be available to work late on special occasions

The above reflects management’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. The above duties are representative only; management may assign or reassign duties and responsibilities at its discretion.

How to Apply

Job Categories: Philanthropy. Job Types: Full-Time. Job Tags: administrative, Entry-level, Philanthropy, and Receptionist.

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