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28 Mar 2017

Full-Time Private Client Associate

Charitybuzz – Posted by Sbrasher –  New York, New York, United States

Job Description

Private Client Assoicate (New York, NY)

Charitybuzz, the world’s leading platform for unique experiences that benefit important causes, is seeking a Private Client Associate to support our Private Client program.  In addition to online auctions, Charitybuzz offers a suite of offline services to our top customers, including private sales and experiences on request.  

The Private Client program gives our top customers the opportunity to build their own dream experiences while supporting important causes.  The program also opens up a new fundraising channel for our nonprofit partners, and helps to build connections between nonprofits and major donors.

The Private Client Associate will provide white-glove service to an elite clientele.  This is an opportunity to join to a purpose-driven team (we’ve raised $200M for charity already), in a dynamic, exciting, and fast-paced environment.  This role is a unique combination of concierge-level service, luxury sales, and social entrepreneurship.  The right candidate will be a team player with attention to detail, impeccable character, and the drive to deliver.

Requirements:

* Proactively engage VIP customers for offline sales
* Provide concierge-level service to VIP customers
* Execute sales plans as defined by senior leadership
* Qualify leads and actively pitch opportunities to existing VIPs
* Monitor and track interactions with VIP customers and maintain detailed customer files in Salesforce
* Execute and track VIP targeting strategies as defined by marketing team
* Day-to-day coordination with high-end marketing partners
* Liaise with key contacts at partner organization to communicate opportunities
* Field requests originating from VIP partners
* Own relationships with VIPs
* Lead day-to-day relationships and be the go-to contact
* Share & sell customers on new opportunities
* Build relationships and deepen recorded knowledge of customers to better target and pitch
* Coordinate experience fulfillment for VIP customers
* Collaborate with Customer Service team to ensure top-level delivery of experiences
* Work with the team to meet revenue & fundraising goals

Qualifications:

* 3+ years professional work experience in business development, high-end sales, concierge, or customer service role
* Demonstrated history of consistently meeting or exceeding sales & service goals
* Previous experience with Salesforce or similar CRM and pipeline management
* Detail-oriented, extremely organized, and able to succeed under pressure in a rapidly changing environment
* Excellent interpersonal, written, and verbal skills
* Existing relationships with high net worth individuals, concierges, or luxury brands a plus

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How to Apply

Apply by sending an updated copy of your resume to [email protected]. No third party agency.

Job Categories: Social Entrepreneurship. Job Types: Full-Time.

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