Full-Time Social Compliance Manager, Accreditation
About the Fair Labor Association:
The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C. and has offices in Geneva, Switzerland and Cote d’Ivoire, Ivory Coast.
The Social Compliance Manager, Accreditation is responsible for program management related to the FLA’s accreditation program. The Social Compliance Manager provides evaluations, feedback, and guidance to FLA member companies—including those seeking re/accreditation—to improve their corporate social responsibility programs in alignment with the FLA Principles of Responsible Sourcing and Production. The Social Compliance Manager also reviews factory assessments under FLA’s Sustainable Compliance Initiative (SCI) and guides companies in their factory-level remediation efforts.
This position reports to the Social Compliance Director, Accreditation and is based in the FLA office in Washington, D.C. Remote candidates may be considered.
Key Areas of Responsibility
- Serve as team lead for a portfolio of company-level accreditations. Evaluate company progress against the FLA Principles of Responsible Sourcing and Production and the associated key performance indicators. Review and score evidence against established metrics. Ensure complete and rigorous evaluative practices throughout the process.
- Serve as primary point-person for assigned companies in their assessments and evaluations toward accreditation or reaccreditation. Provide specific guidance towards the fulfillment of FLA Principles and Benchmarks and identify concrete next steps at each stage of the company’s process.
- Communicate regularly with companies, pursuing information and providing feedback. Collaborate with other departments as needed to provide coherent and consistent guidance to companies.
- Lead accreditation visits to company headquarters and production facilities, in the US and potentially abroad. Interview company and worker representatives, as well as other stakeholders, to evaluate progress against FLA standards.
- Provide periodic written and verbal reports to companies, senior staff, and the FLA Board. Author and contribute to company accreditation reports.
- Review, analyze, and respond to company compliance data, such as self-assessment results, documentation, field reports, company project participation, and company participation in the FLA’s factory-level assessments, etc.
- Lead the development of new enhancements, efficiencies, tools, policies and procedures to further enhance the Social Compliance Program, particularly with respect to evaluating the ongoing progress of accredited companies.
- Represent the FLA at meetings and professional gatherings as appropriate.
- Other duties and special projects as assigned.
Qualifications and Requirements
- Undergraduate degree in relevant field required. Graduate degree preferred.
- At least 5 years of relevant work experience with at least 3 years of experience in corporate social responsibility, law, social research, human resource management, manufacturing, sourcing or industrial relations.
- Knowledge of and experience in the labor compliance field, labor rights, human rights, and/or corporate social responsibility as well as supply chain management, sourcing, production and design. Direct experience working in a social compliance function preferred.
- Excellent writing skills. Must be able to communicate concisely in a well-organized fashion.
- Ability to synthesize large amounts of information quickly and accurately.
- Strong commitment to the mission of the FLA to protect workers’ rights.
- High-level communication skills, both oral and written; proven ability to deal with confidential and sensitive matters.
- Strong program management, time management, and keen attention to detail.
- Travel up to 20% is required for this position.
- In your cover letter, please clearly indicate your geographic location along with your availability for regular travel to Washington, D.C.
The FLA is an equal employment opportunity employer and considers all applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression and any other characteristic protected by federal, state or local laws.